Our Underfloor Heating Repair Process
UFH Services Ltd are proud to be one of the market leaders for underfloor heating repairs in the country. With over 20 years’ trade experience, our specialist engineers have the knowledge and qualifications to fix most underfloor heating faults with no involvement from subcontractors – we will facilitate the entire project. We promise a professional, safe service with each and every customer, tailoring our techniques to suit the individual requirements of the task at hand.
As a family-run business, we place the customer at the heart of everything we do, ensuring we deliver a successful project every time. One of our office team will be responsible for your project from start to finish and will keep you updated throughout the process so you aren’t left in the dark. We believe this communication with our customers is key to maintaining our high standards of customer service, so take a look at our step-by-step repair process below for an idea of what to expect when you choose UFH Services Ltd:
LOCATE THE FAULT:
Our skilled engineers utilise the latest fault-finding equipment to accurately and efficiently identify the source of the fault.
ACCESS THE FAULT:
Once the source of the problem has been found, we will then remove the appropriate section of flooring to gain access to it. We are able to safely and carefully remove: carpet, tiles, underlay and wood. We only remove a small section to access the area that needs fixing, and drilling holes may be necessary – our team will be sure to keep you informed!
FIX THE FAULT:
Our engineers can now get to work to fix the fault promptly, working with safety in mind at all times, and using the most appropriate and advanced equipment available. The length of this stage will vary depending on the nature of the fault, but our team will endeavour to work as efficiently and professionally as possible, making sure to provide a full report of all the work carried out.
RETEST THE SYSTEM:
Once we’ve dealt with the problem, we’ll perform a thorough test of the system to make sure that everything is back to safe working order. If for any reason it isn’t, we’ll get right back to fixing the problem until it has been resolved to our high standards.
With the job done, our courteous team will clean up after themselves, leaving no mess. You then just need to replace the floor covering and your good to go!