Common Underfloor Heating Problems

Most homeowners with underfloor heating in their properties can enjoy the warm, comforting feeling all year round. However, like any heating system, unwanted faults can appear. The most common underfloor heating problems are:

A cut or damaged cable

Our qualified in-house electricians can repair the cable by using the latest technology, pinpointing the damage within a few centimetres, or the size of a small coin. Once the fault is found and they are completely confident with their findings, they will make the repair and leave the area tidy.

Poor underfloor heating installation problems

Unfortunately, more often than not, faults are caused by poor installation due to the engineers’ lack of knowledge or absence of the correct qualifications. UFH Services Ltd have a fully trained and qualified team of in-house engineers who all hold a 7671 2017 iEE Wiring Regulations Certificate. We have over 20 years’ trade experience and all work carried out is covered by a 12-month guarantee with no involvement from third-party businesses or subcontractors, so you can have full confidence in our installations.

Earth wire removal

Over the years, our engineers have started to see a worrying trend of homeowners employing the skills of companies who advertise themselves as leaders in underfloor heating repairs. A lot of these so-called specialist companies do not have the latest fault location equipment, or the correct repairs knowledge, required for full compliance with the current 18th Edition Wiring regulations BS7671 and manufacturer specifications. 

As such, what we are seeing are substandard repairs using the wrong repair methods. These methods include just twisting the cable ends back together and taping up the joint with standard electrical tape. This is not a safe way of repairing any cable, not least when it’s in a wet room where unsafe electrics and water can have life-threatening consequences. 

Other connections and repairs we regularly encounter are the use of screw style terminal blocks or electrical red/blue crimps. These types of connections are fine for general electrical connections, but are absolutely no good for heating cables which can run as hot as 80°C and melt over time, causing more expense in the long term. As such, it really is of paramount importance that the correct repair methods are used.

To find out how we can help your underfloor heating problem, simply get in touch with us today to answer a few basic questions and book an appointment with our in-house engineers.